Autodesk 3ds Max / 3ds Max Design Service Pack 2 (SP2) 2014 Release Notes

This readme contains recent information regarding the installation and use of Autodesk 3ds Max 2014 SP2 and Autodesk 3ds Max Design 2014 SP2 software. It is strongly recommended that you read this entire document before installing the software. For future reference, you should save this readme to your hard drive.

Note: Autodesk is not responsible for errors or failures of Autodesk software arising from the installation of updates, extensions or new releases issued by third party hardware or software vendors for the qualified software or hardware identified in this document (or for any other third party software or hardware that you may use in connection with Autodesk products).


Additional Resources
Versions Of The Service Pack
Install / Uninstall
Fixed Defects Autodesk 3ds Max / 3ds Max Design 2014
Customer Involvement Program (CIP) and Customer Error Reports (Customer Error Reports)

Use the following table to locate various resources related to 3ds Max 2014 / 3ds Max Design 2014:




Installation, licensing and networking instructions

System Requirements

Learning Resources  or

Support Resources or

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Initial Install

Users must have Autodesk 3ds Max 2014 / Autodesk 3ds Max Design 2014 installed prior to installing this Service Pack.

3ds Max Beta Installs

If there are previously installed versions of any beta software (including Release Candidate (RC) versions) of Autodesk 3ds Max 2014 / Autodesk 3ds Max Design 2014, uninstall and delete all system folders pertaining to these beta versions before installing the commercial version. Instructions on how to uninstall the beta versions are posted on the beta portal in the Beta and RC Readme files.

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Product To Update

Update Filename

Autodesk 3ds Max 2014


Autodesk 3ds Max Design 2014


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1. Download the appropriate file for your system. See "Versions of the Service Pack."
2. Double-click the Service Pack 2 executable.
3. Follow the installation prompts in the Service Pack 2 installer.

Windows 7 / Windows 8
1. Open Start > Control Panel > Programs and Features.
2. Click View Installed Updates.
3. Select Autodesk 3ds Max 2014 Service Pack 2 / Autodesk 3ds Max Design 2014 Service Pack 2.
4. Click Uninstall.

Note: If you are currently using a student version or educational licensing version of Autodesk 3ds Max, you automatically allow 3ds Max to collect desktop analytics data from you. You are notified of this via a dialog the first time that you start 3ds Max. To disable data collection, select Help > Desktop Analytics and disable the check box in the dialog.

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Note: Autodesk 3ds Max 2014 Service Pack 2 is cumulative and includes all fixes in the Service Pack 1 install.




MAXX-13428 Running 3ds Max 2014 with Service Pack 1 under Windows XP x64 would cause a program error. This has been fixed.

Note: 3ds Max 2014 does not support Windows XP x64. This specific issue was addressed for Windows XP x64 render nodes.

MAXX-13086 Show Material In Viewport with multiple UV channels did not display correctly in Nitrous viewports. This has been fixed.


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Customer Involvement Program (CIP)

The first time you start 3ds Max / 3ds Max Design, the Customer Involvement Program dialog opens. If you choose to participate in the Customer Involvement Program, 3ds Max or 3ds Max Design will automatically send Autodesk information about system configuration, which features are used most frequently problems encountered, and other information helpful to the future direction of the product. For further information, see

To enable CIP:

  1. Install and start 3ds Max / 3ds Max Design.

  2. If the Customer Involvement Program dialog box is not displayed automatically, then on the Help menu, click Speak Back > Customer Involvement Program.

  3. In the Customer Involvement Program dialog box, choose "Yes, I would likd to participate in the Customer Involvement Program."

  4. If prompted, enter a valid email address and company name. Click OK.

Customer Error Reports

We can improve the stability of Autodesk 3ds Max / Autodesk 3ds Max Design largely because of the Customer Error Reports (CERs) that end-users submit. We thank you for taking the time to fill out these reports and ask you to include as much information as possible about what actions you were performing at the time the error occurred. These details raise the value of the report immensely and are very much appreciated by the Autodesk 3ds Max Quality Engineering team.
For further information about CERs refer to

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