Autodesk 3ds Max 2010 and Autodesk 3ds Max Design 2010-2009.09.22 Hot Fix Readme

This readme contains the latest information regarding the installation and use of Autodesk® 3ds Max® 2010 / Autodesk 3ds Max Design 2010-2009.09.22 Hot Fix. It is strongly recommended that you read this entire document before installing this Hot Fix. For reference, you should save this readme to your hard drive. For complete installation and networking instructions refer to the Installation Guide and Network Administrator's Guide with your 3ds Max 2010 / 3ds Max Design 2010.

Report defects for this hot fix to Customer Support at:

Find learning resources at: or


Resolved Issues in this Hot Fix

Camera Maps

The Camera Map texture and modifier projected a bitmap behind and in front of the camera, instead of in front of the camera only.

Solution: The problem is now fixed, with the default settings (projecting to the front only). However, if you want to restore the legacy behavior (projecting in two directions), do so with MAXScript as follows:

Exception: For scenes using the Camera Map texture, then saved to an MI file, and rendered in mental ray standalone, there is no solution. The shader for mental ray standalone will continue projecting in two directions as before.

Customer Error Reports (CER)

The data is now transmitted for CERs originating from a machine with the Microsoft Windows® 7 operating system.

DirectX Shader Material

The DirectX® Shader material now respects the vertex normal.

DWG File Format

If DWG Files contain double-byte characters, such as Korean characters, in the file path or name, you will now be able to import the file.


Capabilities such as one-time login, login less, and in product renewal related to the Subscription Center did not work from InfoCenter. These issues have been resolved.

FX Files

If you had two FX files, both with the same variable names, the parameters were being lost when you switched from one file to another. This has been fixed so that the parameters are retained.

Material Editor

In the Material Editor, when you choose a material map source which contains a double-byte characters, such as Korean, you can now select the associated image file.


mental ray

When you rendered using mental ray® and certain overlay scripts, the software would stop working. This issue has been resolved.

Non-Uniform Scale

When you rotated and scaled while using Non-Uniform Scale, unexpected rotation and scaling occurred. These issues are resolved.


Render Window

You can now save an image to a path that contains double-byte characters, such as Korean.

Third-Party Plug-ins

Vertex Color

Vertex colors are no longer being overwritten when switching between Vertex and Polygon sub-object modes.

Viewport Performance

The issues which were causing dramatic system slowdown with the SpecAPC scene (from Standard Performance Evaluation Corporation (SPEC) at have been resolved.


Before you install the 3ds Max 2010/3ds Max Design 2010-2009.09.22 Hot Fix, you need to have the following pre-requisites installed:

Frequently Asked Questions about Autodesk 3ds Max 2010 SP1 or Autodesk 3ds Max Design 2010 SP1

See Pre-Requisites for information about installing Autodesk 3ds Max 2010 SP1 or Autodesk 3ds Max Design 2010 SP1 (SP1).

Question 1:

The installer indicates that SP1 is not installed, why?

There are a few possible reasons that the installer could indicate that SP1 is not installed.

Question 2

How do I know if I have SP1 installed?


  1. Go to the directory where Autodesk 3ds Max 2010 or Autodesk 3ds Max Design 2010 is installed (for example: \\Program Files\Autodesk\3ds Max 2010).
  2. Right-click 3dsmax.exe.
  3. Select Properties.
  4. Do one of the following:

    The “File version” must be equal or greater than

Versions of this Hot Fix

Autodesk 3ds Max 2010 3dsMax2010_2009.09.22.exe
Autodesk 3ds Max Design 2010 3dsMaxDesign2010_2009.09.22.exe

Supported Operating Systems

Use the following supported operating systems for the 32- or 64-bit version of the Autodesk 3ds Max 2010 / Autodesk 3ds Max Design 2010-2009.09.22 Hot Fix:

Install Instructions

  1. Download the appropriate file for your system. See Versions of this Hot Fix.
  2. Double-click the corresponding EXE file to launch the installer.
  3. Click Next when prompted.
  4. Click Finish once completed.

Uninstall Instructions

Windows XP

  1. Open Start > Settings > Control Panel > Add Or Remove Programs dialog.
  2. Turn on Show Updates at the top of the Add Or Remove Programs dialog.
  3. Select Autodesk 3ds Max 2010-2009.09.22 Hot Fix / Autodesk 3ds Max Design 2010-2009.09.22 Hot Fix.
  4. Click Remove.

Windows Vista

  1. Open Start > Control Panel > Programs and Features.
  2. Click View Installed Updates.
  3. Select Autodesk 3ds Max 2010-2009.09.22 Hot Fix / Autodesk 3ds Max Design 2010-2009.09.22 Hot Fix.
  4. Click Uninstall.

Autodesk, FBX, and 3ds Max are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. mental ray and mental mill are registered trademarks of mental images GmbH licensed for use by Autodesk, Inc. All other brand names, product names, or trademarks belong to their respective holders. Autodesk reserves the right to alter product offerings and specifications at any time without notice, and is not responsible for typographical or graphical errors that might appear in this document. © 2009 Autodesk, Inc. All rights reserved.