There are a number of factors that can be tuned to get the optimal performance from the Autodesk data management server and Autodesk Vault client. Review this section and tune your configuration accordingly to get the most from your data management solution.
There are several ways to enhance the overall performance of Autodesk Vault . Before proceeding, we recommend that you learn the following key terms.
Certain settings within the client application can affect performance. These settings can affect performance not only in the client, but in the Vault add-ins as well.
Add-ins for design applications consume additional memory. The amount of memory they consume is typically small, but in certain circumstances, it makes sense to review the memory usage on the client. The most common problems occur when the original client CAD model uses most of the available memory of a computer before introducing a vault into the workflow. Please refer to the Server Memory section for additional instructions on how to review the memory usage on your systems.
Learn how to use the Autodesk Server Diagnostics Tool or the Autodesk online Knowledge Base to solve problems that might occur when installing or using Autodesk Data Management Server.
It is helpful if you understand these terms before moving through the topics in this section.
Changes to the server machine configuration over time can interfere with the Autodesk Vault server. The Autodesk Server Diagnostic Tool performs a series of tests to identify possible Autodesk Vault server problems and compiles system information to help diagnose the problem.
Learn more about errors and corrections:
The diagnostic log file lists the name of each condition that is checked along with its information and test results. This includes the version of the operating system, the IIS information, the firewall, and any other related configuration information. Other log files are also created during the installation. The log files are stored in the EDMLog folder located in C:\Documents and Settings\Administrator\Local Settings\Temp.
Access the log files using one of the following methods:
If it is necessary to seek assistance, forward log files to your IT personnel or to Autodesk Technical Support.
The following are solutions for installation problems that sometimes occur if the data management server is not properly configured.
During the pre-checks of the data management server installation, you receive this message:
This error sometimes occusr if the ASP.NET Web service Extension is not allowed to run in Internet Information Services (IIS).
During the pre-checks of the data management server installation, you receive the message "Error ASPX failed to run ASP .NET filter is prohibited."
During the pre-checks of the data management server installation you receive the message "ASPX failed to run at URL: http:// localhost/TestASPNet.aspx."
The cause of this error can be if .NET 2.0 is installed prior to installing Internet Information Services (IIS) and ASP >NET account does not have the proper permissions on the IIS Metabase.
If you are running Windows server 2003, enter aspnet_regiis.exe -ga "%computername%\Network Service".
Error 29001 - Performance counter
During the pre-checks of the data management server installation you receive the message "Error 29001. Performance counter installation error. Input string was not a correct format."
This error sometimes occurs when the installation attempts to add performance counters for the data management server.
To check the current state of the performance counters:
An inability to add performance counters indicates that system files are corrupted.
ISAPI Filter error while running
While running the data management server on the 64-bit version of Windows server 2003 you notice an Event ID 2274 error in the Event Viewer Application log, indicating a problem with ISAPI filter.
Refer to the following Microsoft Knowledge Base article: http://support.microsoft.com/kb/894435/en-us.
You can tune a number of factors to get optimal performance from Autodesk Vault server. Review this section, and tune your configuration accordingly to get the most from your data management solution.
A dedicated server operating system such as Windows server 2008 is preferable to workstation operating systems, such as Windows XP Professional or multi-purpose server operating systems, such as Microsoft Windows Small Business Server 2008.
Initial memory usage by Autodesk Vault server.
Memory usage after adding a large Inventor drawing and associated files.
In general, SQL Server memory grow over time. This is because the database server is using memory as fast cache buffers for frequently used queries. As other programs request memory on the server, SQL Server releases memory as needed. Similarly, the IIS worker process (w3wp.exe in Windows 2003 server) reserves memory for caching as well. When the system starts running low on physical memory, the operating system reclaims some of this memory. In general, unless you have a large site with many users or large models, this will not need to be changed.
Using multiple disks generally enhances system performance. There are many types of disk technologies available, such as the Redundant Array of Inexpensive Disks (RAID). Choosing which type of disk technologies depends on the number of users, vault size, frequency of updates, and so on.
Disk fragmentation can also greatly affect Autodesk Vault server performance. Most Windows editions provide a disk tool that measures how the files on your computer are stored on disk.
Some types of Anti-virus programs scan data coming from the network and data being written to the file store. If your anti-virus software appears to be engaged for too long on vault operations, such as uploads, adjusting the scanner settings may help.
There is, of course, a trade-off between security and performance. Because of this, performing some test cases and benchmarks on your own data and server is recommended.
Additional troubleshooting resources for the Autodesk data management system can be found online. They include a searchable Knowledge Base available on the Autodesk support page. You can access the Autodesk Knowledge Base online at www.autodesk.com.