In a continuing effort to provide high quality products, Autodesk has released this hotfix which provides an update to the API
for log in and log out behavior.

This README file highlights how to install this hotfix and other important information regarding this update.

Description of the Issue
System Requirements
Related Hotfixes
Known Issues
Warnings
Files Affected
Update Verification
Installation Instructions

Calls to WebServiceManager can cause repeated log in and log out that degrades performance and sometimes cause undesirable UI behavior.

Client

Server

Client

1. Download the hotfix to a temporary directory on the workstation.
2. Extract the TS16789921_Client.msp file to the temporary directory.
3. If the SDK is installed, uninstall it.
4. Double-click on TS16789921_Client.msp to install the hotfix.
5. Run the updated SDK installer (Install.msi).
6. Install the hotfix on each applicable workstation.

Server

1. Download the hotfix to a temporary directory on the Autodesk Data Management Server.
2. Extract the TS16789921_Server.msp file to the temporary directory.
3. If the SDK is installed, uninstall it.
4. Double-click on ts16789921_Server.msp to install the hotfix.
5. Run the updated SDK installer (Install.msi).
6. Install the hotfix on each applicable Autodesk Data Management Server.