Autodesk Content Service 2013 Language Pack Hotfix Readme

Thank you for downloading the Autodesk Content Service 2013 Language Pack Hotfix.

This readme contains the latest information regarding the installation and use of this hotfix. It is strongly recommended that you read this entire document before you apply this hotfix to your product.

Contents

Affected Products

Issues Resolved by This Update: Issue #1, Cannot apply a downloaded language pack to the Autodesk Content Service 2013

Issues Resolved by This Update: Issue #2, Autodesk Content Service 2013 non-English installations from Tools & Utilities are causing a Service Error Local Mismatch

Installation Instructions

Affected Products

This hotfix applies to the following products:

AutoCAD® 2013
AutoCAD LT® 2013
AutoCAD® Architecture 2013
AutoCAD® Mechanical 2013
AutoCAD® MEP 2013
AutoCAD® MEP 2013
AutoCAD® Design Suite 2013
Autodesk® Product Design Suite 2013
Autodesk® Factory Design Suite 2013
Autodesk® Building Design Suite 2013
Autodesk® Infrastructure Design Suite 2013
Autodesk® Plant Design Suite 2013

Issues Resolved by This Update: Issue #1, Cannot apply a downloaded language pack to the Autodesk Content Service 2013

Issue

After installing an AutoCAD 2013 Language pack on any installed AutoCAD 2013 (for example, Spanish AutoCAD 2013 Language pack on English AutoCAD 2013), Autodesk Content Explorer fails to work. No watched folders are displayed, and the user is warned with the ‘IndexingServiceError.LocaleMismatch.’ error. The following installations will be affected:

Autodesk Product and Suites installations that have applied a post-install language pack (for language switching support).
Autodesk Suite Installations that want to install the Autodesk Content Service 2013 as a standalone version from Tools & Utilities to apply a language pack at install time.

Solution

Download the Autodesk Content Service 2013 installer hotfix (contentserviceinstaller_multilingual.zip). The installer will allow the user to select which language of the content service they would like installed. This can be used for all install types listed above. After the installation finishes, restart the system. If for any reason, there is a Client/Service language mismatch, please uninstall the service, delete the existing index, and reinstall the needed language to resolve the issue.

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Issues Resolved by This Update: Issue #2, Autodesk Content Service 2013 non-English installations from Tools & Utilities are causing a Service Error Local Mismatch

Issue

During installation of the Autodesk Content Service 2013 from Tools & Utilities, when a non-English language is selected using the language selection drop-down as a standalone version, Autodesk Content Service 2013 fails to work. The user is warned with the ‘IndexingServiceError.LocaleMismatch.’ error. The following installations will be affected:

All localized Autodesk Product and Suites installations for the Autodesk Content Service 2013 from the Tools & Utilities
Current Autodesk 2012 standalone localized installs of the Content Service that wish to migrate to Autodesk Content Service 2013

Solution

For new installations of the Autodesk Content Service 2013, delete the index, and restart the service. The client and service mismatch will be resolved.

For existing installations that are migrating from a localized standalone Autodesk Content Service 2012 to a localized standalone Autodesk Content Service 2013, you will need to do one of the following:

Recommended - Instead of installing from the install media, please download the Autodesk Content Service 2013 installer hotfix (contentserviceinstaller_multilingual.zip), and use it to migrate to the latest version. This will preserve the existing watch folders that have been previously indexed. After the installation finishes, restart the system.
If installing from the install media, stop the content service, delete the existing index, and then restart the service. The client and service will begin to communicate correctly. NOTE: by doing this, users will have to re-index all of their watch folders again.

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Installation Instructions

Note: You must have administrative privileges on your Microsoft Windows operating system to complete the installation process.

On the computer where the product is installed, close all software applications.
Download the contentserviceinstaller_multilingual.zip file to a location on your local computer.
Unzip the contentserviceinstaller_multilingual.zip file on your local computer.
Browse to the CDROM1 folder.
To install, double-click the setup.exe file.

The executable is for 32-bit and 64-bit.

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