Installation and Licensing > License Mudbox >
Install a license

If you have already received a license via e-mail or otherwise, use these instructions to activate Mudbox.

NoteIf you have a serial number but have not yet received a license. See Obtaining a license using a serial number.
NoteIf you have a valid hardware key, attach the hardware key into a USB port on the computer before running the installer so that the install process can detect that ID. See Installing a hardware key.

1. Launch the Product Configuration Wizard by doing the following:
   NoteThe following license install windows may appear different depending on your hardware platform (Windows or Mac OS X).
   - (Windows) Select Start > Programs > Autodesk > Autodesk Mudbox 2009 > Licensing.
   - (Mac OS X) In the Mudbox directory (by default, this is /Applications/Autodesk/Mudbox2009/), double-click the Autodesk Product Configuration Wizard icon.

2. Select I have a license that I need to install and click Next.

   The following window appears.

3. Choose whether to install your license from a file or to type or paste it from the e-mail you receive, and click Next. One of the following windows appears.

4. Do one of the following:
   - If you are pasting or typing the license the Enter License Data window provides a text input field where you can either type the license feature information or paste the data from an e-mail or other text file.

     A message appears telling you if the data is valid.

     When you are finished entering the license data and it is verified by the program, click Next.

     NoteIf the license data is not valid, the Next button is greyed out and you cannot proceed to the next step. See Troubleshooting.
   - If you are installing from a file, click Browse. A file browser appears so you can browse to the location where you stored the license file. By default, you can only select files with the .dat suffix.

     When you click on a file, it is automatically checked for a valid license.

     A check mark appears in the Autodesk Product Configuration window if the selected file contains a valid license. Click Next to continue.

     An “X” symbol indicates the selected file does not contain a valid license. The file may not have a valid format, it may not contain a valid license, or it may contain a license for a hardware ID other than your own. Select another file, or edit the file so that it uses the right format or contains a valid license. The Next button is unavailable for selection until you select a valid file. For more information, see Troubleshooting.

     When you click Next with a valid license, the license is installed and you are prompted to start Mudbox.

5. Launch Mudbox to confirm that the installation and licensing is successful.

   When Mudbox starts you’ve successfully installed and licensed Mudbox.

   If an error message or the Product Configuration Wizard appears instead this indicates you have a licensing problem. For more information, see Troubleshooting.

   If the Product Configuration Wizard appears, Mudbox was unable to find a suitable license. See Install a license or Troubleshooting.